In this course your thinking will be transformed about the way society views Alzheimer’s Disease. Conventional wisdom about memory loss and cognitive impairment will be challenged, current treatments for Alzheimer’s Disease questioned, and you will be given a new approach to understanding and rethinking brain aging.
What to do When the People You Work With Drive You Crazy In this course you will learn to understand how to evaluate people you work with. Accept that difficult people work everywhere. Understanding each other, one person at a time, finding common ground in everyday interactions, and negotiating differences is essential at every …
How to deal with Pitt-bulls, skunks, snakes, scorpions In this course you will learn to understand how to understand and evaluate people you work with. The health care workplace needs a doctor! The new study results, for this latest book, again showed that all is not well in the facility. Today’s conflict is very …
In this course you will be given a guide to help you communicate based on your personality. You will learn things such as how to start, continue, and end a conversation, how to handle tough conversations, and how to be yourself.
In this course you will learn not only how trust can be developed in the workplace, in relationships, and organizations, but also how to restore lost trust in those same environments. You will also see how the trust factor directly affects the marketplace and the bottom line of a business by increasing speed and lowering …
This course will teach you how to lead effectively and expand your influence regardless of your position within an organization.
This course will teach you how to strengthen your leadership skills and inspire your employees which translates to an increase in productivity and profits.
This course demonstrates how doing the right thing fosters a winning situation for all, with positive results for employees, clients, investors, and even your own state of mind.
This course illustrates how to win in business by motivating employees in the most positive way possible – nurturing them, showing that you value their accomplishments, and giving them the skills and the responsibility to become winners. You will learn practical techniques that focus on leadership and management, motivation, and communication.
This course offers a fresh approach to the challenges of providing outstanding customer service. Delivering Knock Your Socks Off Service provides proven tips and strategies for meeting customers’ expectations and satisfying their needs, becoming easier to do business with, determining the right times to bend or break the rules, becoming fantastic fixers and powerful problem-solvers, …
