“Everyone Communicates Few Connect” John Maxwell says, “To be successful, you “must work” with others. To do that at your absolute best, you must learn to connect.” Connecting is a crucial skill anyone can learn, Maxwell offers his proven method: Five Principles and Five Practices so you can connect one-on-one or in a group. The …
This course offers a fresh approach to the challenges of providing outstanding customer service. Delivering Knock Your Socks Off Service provides proven tips and strategies for meeting customers’ expectations and satisfying their needs, becoming easier to do business with, determining the right times to bend or break the rules, becoming fantastic fixers and powerful problem-solvers, …
